PRIVACY POLICY

Last Updated: September 3, 2026

At Nespoli Jewelers, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with Nespoli Jewelers.

By using our website, you acknowledge the practices described in this Privacy Policy.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect personal information directly from you, automatically through our website, or from third-party service providers.

Information You Provide to Us

When you make a purchase, create an account, contact us, request information, sign up for marketing communications, or otherwise interact with our store, we may collect information such as:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Order and transaction information

• Payment-related information

• Account information

• Communications you send to us

• Marketing and communication preferences

• Any other information you choose to provide

Payment information may be collected and processed by Shopify and our payment-processing providers.

Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address

• Device and browser information

• Operating system

• Pages viewed

• Products viewed

• Referring website or source

• Shopping activity

• Interactions with our website

• Cookies and similar technologies

This information helps us operate our website, understand how customers use our store, improve our Services, prevent fraud, and provide a more relevant shopping experience.

SECTION 2 - HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfill purchases

• Process payments

• Arrange shipping and delivery

• Provide order confirmations and updates

• Process returns, exchanges, repairs, or other customer service requests

• Communicate with you

• Maintain customer accounts

• Improve our website, products, and Services

• Understand how visitors use our website

• Prevent fraud and protect the security of our store

• Comply with legal and regulatory obligations

• Send marketing communications when permitted

• Personalize advertising and marketing where permitted

• Protect our legal rights and enforce our Terms of Service

We seek to collect and use only the information reasonably necessary for these purposes.

SECTION 3 - EMAIL AND TEXT MARKETING

Email Marketing

With your permission, we may send you emails regarding Nespoli Jewelers, new products, promotions, events, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Text Marketing and Notifications

If you provide your mobile phone number and opt in to receive text messages from Nespoli Jewelers, we may use your phone number to send you recurring automated marketing messages, including information about products, promotions, events, and other store updates.

Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may reply STOP at any time to unsubscribe from marketing text messages or HELP for assistance.

We may use a third-party text messaging provider to deliver and manage our SMS communications. Your phone number and related information may be shared with or processed by that provider as necessary to provide these Services.

For questions regarding our text messaging practices or your personal information, please contact us at info@nespolijewelers.com.

SECTION 4 - CONSENT AND YOUR CHOICES

When you provide personal information to complete a transaction, place an order, arrange delivery, process a return, or request a Service, we may use that information as reasonably necessary to provide the requested Service.

When required, we will request your consent before using your personal information for additional purposes, such as certain marketing activities.

You may withdraw certain consents or change your marketing preferences at any time, subject to applicable legal requirements.

To contact us regarding your preferences:

Nespoli Jewelers
108 E. Front Street
Berwick, PA 18603
info@nespolijewelers.com
(570) 759-9675

SECTION 5 - SHOPIFY

Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and Services to you.

When you visit our store or make a purchase, Shopify may collect and process personal information as necessary to provide its platform and Services to us.

Shopify may process information relating to your device, browsing activity, purchases, and interactions with Shopify-powered stores in accordance with Shopify's own privacy practices.

For additional information regarding Shopify's privacy practices, please review Shopify's Privacy Policy and Consumer Privacy Policy.

SECTION 6 - PAYMENT PROCESSING

Payments made through our website are processed using Shopify and/or other third-party payment providers.

These payment providers may collect and process payment information according to their own privacy policies and security practices.

Payment-processing providers generally maintain security standards designed to protect payment-card information, including applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.

We do not recommend sending payment-card information through unsecured communications such as regular email.

SECTION 7 - HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to service providers and other parties that help us operate our business.

These may include providers that assist with:

• Website hosting and e-commerce

• Payment processing

• Shipping and delivery

• Customer service

• Email and text communications

• Analytics

• Advertising and marketing

• Fraud detection and prevention

• Information technology and website security

• Business operations

These providers may process personal information only as permitted by their agreements, privacy practices, and applicable law.

We may also disclose information when required by law, legal process, or governmental request; when necessary to protect our rights or the rights of others; to detect or prevent fraud or security issues; or in connection with a business transaction such as a merger, acquisition, financing, or sale of all or part of our business.

SECTION 8 - ADVERTISING AND DATA SHARING

We may use Shopify and third-party advertising, analytics, and marketing services to better understand how visitors interact with our website and to measure or improve our advertising.

Depending on the Services we use and applicable law, certain uses of personal information for advertising may be considered “sharing,” “selling,” or “targeted advertising.”

Where required by applicable law, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising or related purposes.

When available, you may exercise these choices through the privacy or data-sharing controls provided on our website.

We may also recognize certain browser-based privacy preference signals, such as Global Privacy Control, where required by applicable law and supported by our website and service providers.

SECTION 9 - COOKIES AND TRACKING TECHNOLOGIES

Our website, Shopify, and certain third-party service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Operate essential website functions

• Keep items in your shopping cart

• Remember your preferences

• Maintain website security

• Understand website traffic and performance

• Analyze how visitors interact with our website

• Measure advertising effectiveness

• Personalize content or advertising where permitted

Cookies may include strictly necessary, functional, analytics, performance, and advertising cookies.

Where required, visitors may be provided with options to manage or decline certain non-essential cookies through our website's privacy or cookie controls.

You may also control certain cookies through your browser settings. Disabling cookies may affect some features or functionality of our website.

SECTION 10 - ANALYTICS

We may use analytics providers, including Google Analytics, to help us understand website traffic and how visitors interact with our store.

These providers may use cookies or similar technologies and may receive information about your device, browsing activity, and interactions with our website according to their respective privacy policies.

SECTION 11 - YOUR PRIVACY RIGHTS

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a copy or portability of certain personal information

• Withdraw certain consents

• Opt out of certain marketing communications

• Opt out of certain uses of personal information for targeted advertising

• Opt out of certain sales or sharing of personal information, where applicable

• Appeal certain decisions regarding a privacy request, where applicable

These rights are subject to applicable legal exceptions and limitations.

We may need to verify your identity before completing certain requests.

To submit a privacy request, please contact us at:

info@nespolijewelers.com

You may also use privacy controls provided directly through our website when available.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

SECTION 12 - DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legal rights.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

SECTION 13 - THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, applications, or Services.

When you leave our website or interact with a third-party Service, the privacy practices of that third party apply.

We are not responsible for the privacy practices, security, or content of third-party websites or Services. We encourage you to review their privacy policies before providing personal information.

SECTION 14 - INTERNATIONAL DATA PROCESSING

Some of our service providers, including Shopify and other technology providers, may process or store information in locations outside of your state, province, or country.

As a result, your personal information may be subject to the laws of the jurisdictions where those service providers operate or maintain facilities.

SECTION 15 - SECURITY

We take reasonable administrative, technical, and organizational precautions designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Our e-commerce and payment providers also use security measures designed to protect information processed through their systems.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

SECTION 16 - CHILDREN'S PRIVACY

Our website and Services are intended for a general audience and are not directed specifically toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

SECTION 17 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority and have given consent for any of your minor dependents to use this site.

SECTION 18 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, legal requirements, or other operational needs.

The most current version will be posted on this page with the date it was last updated.

We encourage you to review this Privacy Policy periodically.

If Nespoli Jewelers is acquired by or merged with another company, personal information may be transferred as part of that transaction so that the business may continue to operate and provide products and Services.

SECTION 19 - QUESTIONS AND CONTACT INFORMATION

If you would like to ask a question about this Privacy Policy, exercise an applicable privacy right, request access to, correction of, or deletion of personal information, or submit a privacy-related complaint, please contact:

Nespoli Jewelers
Attn: Privacy Compliance Officer
108 E. Front Street
Berwick, PA 18603
info@nespolijewelers.com
(570) 759-9675