Shipping & Returns

Shipping

At Nespoli Jewelers, we know you're excited to receive your order, and we do our best to get it on its way as quickly as possible.

Orders for non-personalized, in-stock items that do not require ring sizing will be processed as follows:

• We make every effort to ship in-stock orders the same business day. However, depending on order volume and other circumstances, please allow up to 1–3 business days for your order to be processed and shipped.

• Orders placed after business hours, on weekends, or on U.S. federal holidays will begin processing the following business day.

• Business days are Monday through Friday, excluding U.S. federal holidays.

• Shipping costs and available delivery options will be displayed at checkout.

Once your order has shipped, you will receive tracking information so you can follow your package. Delivery times vary depending on the shipping method and carrier, and carrier delays are outside of our control.

Ring Sizing

Please allow approximately seven additional business days before shipment for items requiring ring sizing. Some items or sizing requests may require additional time.

Made-to-Order, Personalized & Special Orders

Some of our jewelry is made to order, personalized, or specially ordered and may require additional processing time. When applicable, estimated timing will be provided on the product page or communicated to you after your order is placed.

If you need an order by a specific date, please contact us before placing your order. We'll be happy to let you know what options are available.

Returns Policy

We want you to love your purchase from Nespoli Jewelers. If you are not completely satisfied, eligible items may be returned within 30 days of delivery for a refund to the original form of payment.

Returns and exchanges may be made in person at our store or by mail.

Returned merchandise must be in its original condition and include any original packaging, documentation, or accessories that accompanied the item. Items showing signs of wear, damage, alteration, or use may not be eligible for return.

Return Shipping

Customers are responsible for return shipping costs. We do not provide prepaid return shipping labels.

When mailing a return, we strongly recommend using a trackable and insured shipping method, as Nespoli Jewelers is not responsible for packages that are lost or damaged during return transit.

Returns should be sent to:

Nespoli Jewelers
108 E. Front Street
Berwick, PA 18603

Once your return is received and inspected, we will process your refund to the original form of payment. Please allow additional time for your bank or credit card company to process and post the refund to your account.

Custom, Personalized & Made-to-Order Items

Custom-designed, personalized, engraved, altered, or specially ordered merchandise may not be eligible for return or exchange.

Because some of our jewelry is made to order specifically for you, certain made-to-order items may also be final sale. Any applicable return restrictions will be noted on the product page or communicated to you before your order is completed.

Sized Jewelry

Jewelry that has been specially sized or altered at the customer's request may not be eligible for return or may be subject to additional restrictions. Please contact us if you have questions about returning a sized item.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible at info@nespolijewelers.com or (570) 759-9675 so we can make it right.

Still Have Questions?

Please visit our FAQ page or contact us directly. We're always happy to help.

Nespoli Jewelers
108 E. Front Street
Berwick, PA 18603
(570) 759-9675
info@nespolijewelers.com